INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are all your products 100% original?

The products we sell are 100% authentic. We personally verify the authenticity of the products, and every product comes with the original tag attached.

How long does it take for product delivery?

The delivery time to countries within the EU is 3-5 business days and 5-10 business days outside the EU.

Where do you offer shipping to?

We ship worldwide shipping with DHL.

Do you accept returns?

We offer a 14-day return policy to our customers, counting from the day the package is delivered. All returns need to be shipped back with UPS, DHL, or FedEx. Due to long delivery time, we don’t accept returns with any local Postal Service.

Where are warehouses located?

Our partners have warehouses at several locations across the globe. To emphasize, Michael Kors, COACH, and Torry Burch products are stored in warehouses in Minnesota and Florida, USA, our sunglasses and watches are stored in the warehouse in Germany. The products from D&G, Gucci, Jimmy Choo, and a few other brands are stored in Jonkoping, Sweden, while most of the other Italian brands are stored in warehouse in Italy.

INFORMATION ABOUT US

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